VibeCFO End User Licence Agreement

This End User Licence Agreement (Agreement) sets out the terms on which One Place Business Platform Pty Ltd (ACN 621 278 180), trading as VibeCFO (VibeCFO, we, us, our) grants you access to the VibeCFO Platform as an end user.

By accessing or using the Platform, clicking “I accept” or signing in to a VibeCFO account, you agree to be bound by this Agreement. If you do not agree, you must not access or use the Platform.

This Agreement applies to individual end users invited to use the Platform by an Advisor (typically your accountant or bookkeeper) or by a business that subscribes to the Platform. If you are an Advisor or the contracting Customer rather than an end user, the VibeCFO Terms and Conditions apply to you instead of this Agreement.

1. Licence

Your access to the Platform depends on a business you are associated with (such as your accountant, your employer or your financial advisor) maintaining a current subscription to VibeCFO and paying the applicable fees. If those fees are not paid within 14 days of becoming payable, your access may be suspended or terminated.

Subject to compliance with this Agreement, VibeCFO grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform as an end user (User Licence) for the period during which the business you are associated with maintains an active subscription.

Access to the Platform includes access to EVA, our AI service. EVA's primary function is text-to-SQL: translating natural-language questions into SQL queries against your business's database. EVA does not generate financial numbers — the numbers it returns come from your database.

VibeCFO may suspend or terminate your access at any time where you have not complied with this Agreement or under the circumstances set out in clause 2.

You undertake:

• not to copy, reproduce, translate, adapt, reverse engineer, decompile, vary, modify or access confidential portions of the Platform, except as expressly authorised by this Agreement or as permitted under the Australian Copyright Act 1968 (Cth);
• to supervise and control your use of the Platform in accordance with this Agreement;
• to keep your account credentials confidential and not share them with any other person;
• not to share, transfer or otherwise make available your access to any other person without our written consent;
• to use the Platform only for lawful purposes and in accordance with the User Documentation;
• not to attempt to access data, accounts or databases other than those for which you have been granted access.

2. Termination

This Agreement and your access to the Platform may be terminated by VibeCFO if:

• you breach this Agreement;
• the subscription of the business you are associated with expires, is not renewed, or is terminated;
• you become subject to insolvency proceedings, or the business you are associated with is dissolved;
• in our reasonable opinion, your use of the Platform brings VibeCFO into disrepute or presents a security or operational risk;
• we are required to do so by law.

On termination, you must cease all use of the Platform and, on request, delete or destroy any copies of materials provided to you in connection with the Platform.

Termination does not affect any rights that have accrued before termination, or any rights or remedies VibeCFO may have at law.

3. EVA and AI Features

EVA's output is generated by AI and may contain errors. You must review EVA output before relying on it for material decisions. EVA is a decision-support tool, not a replacement for the professional judgement of a qualified accountant, advisor or other professional.

VibeCFO uses large language models supplied by Anthropic and OpenAI to power EVA, accessed through Amazon Bedrock under our agreement with Amazon Web Services. EVA plans and checks its work using a model supplied by Anthropic, and uses a model supplied by OpenAI for much of the work in between. We also use Anthropic's own API directly for web search, for producing document exports and as a backup. To answer your question, EVA sends the question and the data needed to answer it to the model for processing, and if you upload an image to EVA it sends that image in the same way. This processing may take place outside Australia, as described in our Privacy Policy. Model developers do not receive your data through Amazon Bedrock, and no model is trained on your data. We do not use your financial data, numerical results or business information to train AI models. We change the specific model versions we use from time to time as newer versions are released; the current suppliers, and the country in which each processes data, are published at vibecfo.ai/subprocessors.

On your profile page, you may opt in or out of having the phrasing of your EVA questions used to improve EVA's natural-language understanding. This setting covers question phrasing only — never financial data, numerical results, or any information about your business.

EVA can only query the database of the business to which your account has been granted access; it holds no credentials for any other business's database. EVA can do the following, and only when you ask it to: build export files (for example spreadsheets, presentations and PDF documents) from your data, which are produced with the assistance of our AI model provider's secure processing environment and stored in your Platform account for you to download; read an image you upload, for example a dashboard you ask EVA to recreate or a chart of accounts you ask EVA to import, which is sent to an AI model provider to be read and is also stored in your Platform account; and, where the business you are associated with has connected an external tool to EVA (for example its accounting system or an email service), propose an action in that tool and perform it after you confirm. EVA does not perform an action in a connected tool without your confirmation. EVA does not send data anywhere other than to the AI model providers and connected tools described in this clause and in our Privacy Policy.

4. Updates, Upgrades and Support

VibeCFO may make additions, alterations or upgrades to the Platform from time to time. We may make upgrades available to you in our discretion.

You have no entitlement to specific software maintenance, support or upgrades unless otherwise stated in writing.

You must not modify the Platform without our written consent. VibeCFO is not responsible for performance issues arising from modifications you make.

If you provide suggestions, feedback or concepts about the Platform, you agree that any resulting intellectual property vests in VibeCFO on creation.

5. Disclaimers and Liability

Nothing in this Agreement excludes, restricts or modifies any right or remedy that cannot be excluded, restricted or modified by law, including consumer guarantees under the Australian Consumer Law.

Subject to clause 5.1, and to the maximum extent permitted by law:

• the Platform is provided on an “as is” and “as available” basis;
• VibeCFO makes no warranties, express or implied, regarding the Platform;
• VibeCFO is not liable for any indirect, incidental, special or consequential loss, loss of profits, revenue, contracts or data, arising out of or in connection with this Agreement;
• VibeCFO's total liability under this Agreement is limited to the amount of fees (if any) paid by you personally to VibeCFO.

Where liability for breach of an implied term cannot be excluded but may be limited, our liability is limited, at our option, to: (a) the supply of the Platform again; or (b) the payment of the cost of having the Platform supplied again.

6. Confidentiality and Data

You acknowledge that the Platform processes financial and business data. You must not disclose any data accessed through the Platform to any unauthorised person and must use the data only for the purpose for which access has been granted to you.

Personal Information is handled in accordance with our Privacy Policy, available at vibecfo.ai/privacy.

7. Variation

VibeCFO may amend this Agreement from time to time. We will notify you of material changes by email or by in-Platform notification, with at least 30 days' notice before the changes take effect. Continued use of the Platform after the effective date of a notified change constitutes acceptance of the amended Agreement.

Minor, non-material changes may be made without notice.

8. General

This Agreement is governed by the laws of South Australia.

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions continue in full force.

This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and VibeCFO in relation to your end-user access to the Platform.

Contact

One Place Business Platform Pty Ltd (ACN 621 278 180), trading as VibeCFO
PO Box 6233, Linden Park, South Australia 5065
Email: support@vibecfo.ai